Short questions,
clear answers.

Just tell us, and we leave it at that: no invoice, no obligation. The draft is yours to use once you order. The process step by step

Very little: you send what you have. Some notes, a few photos (phone photos are often fine), your logo if you have one, and the details for the legal notice. We write the copy and set up everything technical. What we need from you

Usually the call is enough: we ask, you tell us, and we write the copy from your answers. If it’s still open what your business should stand for and who you want to reach, we work that out together first in a positioning workshop: groundwork before the session, a three-hour working session by video call, then your positioning paper as a PDF that is yours, for €890. A service of its own: not part of any package and never a requirement for a website. What’s included

With the Business Card you see the preview 5 working days after the completed questionnaire; it goes live once you’ve ordered and paid. Presence usually takes two to three weeks, Tailor-made three to four, All-rounder four to six. It mostly depends on how quickly we get your content.

We build for trades and services, shops and restaurants, practices, law firms and consultancies, companies and SMEs, freelancers and founders, clubs and holiday lets. We don’t work for private individuals.

Not on offer: online shops, contact forms, custom booking systems and customer logins. Appointments and reservations run through a tool you may already use, such as OpenTable, Calendly or Doctolib; we link it with a button, so your site needs no cookie banner. For a logo, printed business cards and the full corporate design we recommend Studio Aeluna.

No. All prices are final prices. As a small business under § 19 of the German VAT Act, we don’t charge VAT. The price you see is the price you pay.

Nothing before you order: if it’s a fit for both sides, you first see a draft of your home page. From Presence up you then pay the first half when you order and the second once you approve the site; only then does it go live. The Business Card is paid in one invoice once you like the preview. How you pay

A care plan is optional; only All-rounder sites always come with one. Without a plan the site stays online, and a single change costs €90. From the 4th change a year, Basic Care at €29 a month works out cheaper. Changes and care plans in detail

It’s a mistake if the site differs from the approved version or doesn’t work as agreed, and the cause is on our side. We fix those free of charge. Everything else is a new request: different or new content, requests after approval, and adjustments needed because other providers change their services (booking tools, browsers or Google, for example) or because someone else has worked on the site. Depending on what it is, that’s a change, new content or a new page. What that costs

You are responsible for the content you provide: copy, photos and logos, including the rights to use them, plus your site’s legal notice and privacy policy. We provide templates, but we can’t give legal advice on them. When you approve the site, you accept it as finished.

No. The account, domain and all the files are in your name. While a care plan is running we have our own login, which you can remove at any time. If we’re ever unreachable, your site keeps running as long as the domain is paid for, and any other web designer can take it over once you invite them into your account. Changes go through us: send us a short note and we’ll take care of it. There’s deliberately no click-it-yourself builder, so there’s nothing to update and very little to attack. In the end, it’s all yours

With a care plan, yes: a short email by 10 am on a working day is enough. By noon your site says “Closed today” at the top, on your Google profile too if you have one, and we take the notice down again in the evening. That’s part of every care plan and doesn’t count as a change.

Yes, the domain stays yours. To connect it, we move its DNS management to Cloudflare and copy your email settings over exactly beforehand, so your email keeps working. With some providers (website builders, for example) we need to move the domain first; we’ll tell you on the call.

Receiving: mail to info@your-domain.com lands in your existing inbox, whether Gmail, GMX, Outlook or iCloud. There’s no extra cost, and we set it up for you, provided your domain has no mailbox yet. Forwarded mail may end up in the spam folder with strict spam filters.

Sending too: to write from that address you need a mailbox. We set one up for you with a provider of your choice (iCloud+, Google Workspace, Microsoft 365 or mailbox.org, say; from about €1–⁠7 a month, paid directly to the provider). The mailboxes work on iPhone, Android, Mac and Windows.

Every package comes well prepared for Google: the site loads fast, every page has a title and description with your location and services, and we submit the site to Google Search.

The Google package (€249 one-off, included with All-rounder) adds your Google business profile (Google Maps listing with category, description, opening hours, photos and a link), registration with Bing, consistent listings in the main directories (Apple Maps, Bing and German directories such as Gelbe Seiten and 11880) and checks after two and four weeks. You stay the owner of every account; Google’s verification (postcard or video) is something you do yourself. Nobody can honestly promise rankings, so we don’t.

Your site sets no cookies and doesn’t follow your visitors around, so it needs no cookie banner; fonts are hosted on the site itself. It is built without WordPress or a site builder as finished, static pages: no database, nothing to attack or update.

Accessibility is tested against WCAG 2.2 AA (contrast, keyboard use, image descriptions, clear headings). Under the current interpretation, purely informational sites without ordering or binding bookings aren’t covered by the German Accessibility Act (BFSG); this isn’t legal advice.

Before you see anything, we check every page on mobile and desktop. Most of it is checked by software we built ourselves; we always do the final check ourselves.